Getting started
How do I set up ClariPrompt for an interview?
Create a profile of type Interviews, paste your CV, the job description and stories of projects you are proud of, then press Organize. On the Live screen, pick that profile, press Start listening and join your call.
Which call apps does it work with?
Any app that plays the call through your PC: Zoom, Google Meet, Microsoft Teams, WhatsApp Desktop and others. ClariPrompt hears your microphone and the call audio separately, so it knows who said what.
Fast or Pro: which should I use?
Fast answers almost instantly and uses fewer credits, which suits most questions. Pro gives deeper, sharper answers and uses more credits. You can switch at any time, even during a call.
How do I practise before an interview?
Open Practice, pick your profile and the interview type, and optionally paste the job description. Answer by typing or speaking; each answer gets a score, what worked, what to improve and a stronger version.
Credits and billing
How many credits does a call use?
Roughly 45 credits for an hour on Fast and about 100 on Pro, depending on how much is said. The Pricing page has more examples.
What happens when credits run out during a call?
You get a warning a few minutes before. When they run out, the transcript and answers pause; your notes and transcript so far are kept. Top up from your account to continue.
When do my monthly credits refill?
On your renewal date each month. Monthly credits don't roll over; top-up credits stay valid for 12 months.
How do I cancel or get a refund?
Cancel any time from your account; you keep access until the end of the paid period. See the refund policy for when refunds apply.
Privacy and data
Where are my calls stored?
On your PC only: transcripts, notes, summaries and profiles are saved locally. Our servers keep your account, credits and usage counts, never the content of your calls.
Do I need to tell people I use ClariPrompt?
Yes, please. Many places require consent before a conversation is transcribed. Tell the people on your call that you use an assistant, and follow your local laws and any rules of the interview or meeting.
How do I delete my account?
Sign in on this website, open Account and choose Delete account. Your remaining credits are forfeited. Your local data stays on your PC until you uninstall the app or delete it there.
Troubleshooting
The transcript is empty or only shows my side.
Check that the call audio plays through your PC (not a phone) and that ClariPrompt has microphone access in Windows privacy settings. Use headphones so your microphone doesn’t pick up the other side.
It says ClariPrompt is listening on another device.
Each account can run one live call at a time. Stop the call on the other device, or press "Use this device instead".
Answers stopped appearing.
Check your internet connection and your credit balance in the app. If the problem continues, email us with the time it happened.